Terms and Conditions Agreement for Julie Hedge Hypnotherapy
Licensed Therapist: Julie Hedge
Last Updated: 7.1.25
Services
Julie Hedge Hypnotherapy uses hypnotherapy, NLP and coaching methods and techniques for various conditions and purposes, including but not limited to stress management, anxiety reduction, behavioural changes and personal development.
All services are provided by Julie Hedge.
Treatment plans are bespoke, with work undertaken by Julie Hedge in advance of each session in order to achieve desired goals and objectives.
The Therapist, Julie Hedge, and the Client will continue to work together on agreed goals and objectives unless or until The Client wishes to set a new goals or objectives.
Hypnotherapy is not a replacement for conventional medical treatment, psychological counselling or psychiatric care.
Sessions and Booking Fees
Sessions must be booked in advance.
Standard sessions last 50 - 60 minutes and cost £85 per session.
Date and time of next session to be agreed at the close of each hypnosis session.
Payment is required in full in advance of agreed session or block of sessions.
Payment by bank transfer to: JH Hypnotherapy 04-03-33 29776915
Cancellation Policy
48 hours’ notice is required for cancellation or rescheduling.
Cancellations with less than 48 hours’ notice will incur a 50% charge.
Cancellations must be made by text to 07790 000 709 or by email to juliehehypno@gmail.com The Therapist will acknowledge cancellation messages at earliest opportunity and contact The Client to reschedule.
No-shows will incur the full session fee.
10 minutes late or more for appointments may cause session to be rescheduled or cancelled without refund, according to The Therapist’s discretion. Exceptional circumstances will be considered and include allowance for Force Majeure.
If The Therapist is unable to perform the service The Client will be offered a full refund or option to reschedule.
Where a refund is due, The Client will need to provide Julie Hedge Hypnotherapy with their bank details.
Client Responsibilities
The Client agrees to:
Provide accurate personal and medical information as requested by The Therapist.
Complete and submit the online Registration Form.
Inform the therapist of any changes in health or circumstances.
Arrive on time for scheduled appointments.
Follow post-session recommendations and guidance.
Take full responsibility for their own well-being during and after sessions.
Treat The Therapist with respect at all times.
Confidentiality
All client information and session content will be kept strictly confidential.
Records will be maintained in accordance with GDPR regulations.
Information will only be shared under the following circumstances: (i) with the explicit written consent of The Client, (ii) if required by law, (iii) if there is immediate risk of harm to The Client or others.
Communications will take place between The Client and The Therapist by email, telephone, What’s App or Zoom as agreed. Julie Hedge Hypnotherapy cannot guarantee the security of email messages. Both The Client and The Therapist acknowledge the possibility that email correspondence and information may be intercepted by and therefore disclosed to unauthorised third parties.
Limitations and Disclaimers
Hypnotherapy is not a substitute for medical, psychological or psychiatric treatment.
Hypnotherapy results cannot be guaranteed and may vary between individuals.
The Therapist reserves the right to decline or discontinue treatment if deemed necessary.
It is the Client’s responsibility to consult with their health care provider(s) before beginning hypnotherapy sessions, particularly if they have pre-existing medical conditions, mental health concerns or are currently receiving medical treatment.
Number of sessions required and results vary from person to person.
Hypnotherapy is a collaborative process requiring commitment and motivation from The Client.
The Therapist will not be liable if prevented or delayed in performing obligations or delivering services under these terms due to Force Majeure.
Feedback or Complaints
To be emailed in the first instance to juliehehypno@gmail.com. Julie Hedge will discuss The Client’s needs and make adjustments to The Clients sessions in accordance with those needs. The Therapist and the Client will continue to work together on agreed goals and objectives unless or until The Client wishes to set a new goal or objective.
Online Sessions
Clients must ensure they have suitable technology and private space.
A stable internet connection is required.
Sessions may be rescheduled if technical issues prevent adequate delivery and or participation.
The same cancellation policies apply to online sessions.
Recording and Documentation
Sessions may not be recorded without prior written consent.
The Therapist will maintain appropriate session notes.
Clients may request access to their records in accordance with GDPR.
Insurance and Professional Standards
The Therapist maintains appropriate professional insurance.
Therapist fully trained and accredited by Paul McKenna and Mind Valley, registered with the IAPCP International Alliance of Professional Complementary Practitioners.
Changes to Terms
Terms and Conditions may be subject to change.
Clients will be notified of any changes in writing.
Continued use of services provided by Julie Hedge Hypnotherapy constitutes acceptance of terms and updated terms.
Law and Jurisdiction
The courts of England and Wales, in accordance with the laws of England and Wales, will have exclusive jurisdiction to settle and dispute of claim arising out of or in connection to this Agreement, its subject matter or formation, including non-contractual disputes and claims.
Contact Information
Julie Hedge Hypnotherapy
www.https//juliehedgehypnotherapy.com
07790 000 709
Definitions
The Therapist means Julie Hedge.
The Client means you, the individual accepting these terms and conditions.
Registration means your registration with Julie Hedge Hypnotherapy to allow access to services
Force Majeure means an event or sequence of events beyond reasonable control preventing The Client or The Therapist, or both, from performing obligations under this Agreement
Declaration
By booking and attending sessions, clients acknowledge they have read, understood and agree to these terms and conditions. These terms constitute a legally binding agreement between the client and Julie Hedge Hypnotherapy.